Privacy Policy
Curt Brown Electric Inc.
Effective Date: January 1, 2024
1. Introduction
Curt Brown Electric Inc. is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws in Ontario, Canada.
2. Information We Collect
We collect personal information necessary to provide our electrical contracting services, including:

• Name, address, phone number, and email address
• Billing and payment information
• Details about your electrical service requests
• Communication records (emails, calls, messages)
• Website usage data (via cookies and analytics tools)

3. How We Use Your Information
We use your personal information for the following purposes:

• Providing and managing electrical services
• Scheduling and dispatching electricians
• Processing payments and invoices
• Responding to inquiries and customer support requests
• Sending appointment confirmations, updates, and service reminders
• Improving our website and customer experience
• Complying with legal obligations
• We do not share mobile information for marketing purposes without explicit consent

4. Sharing of Information
We do not sell or rent your personal information. We may share your data in the following circumstances:

• With employees and contractors to fulfill service requests
• With third-party service providers (e.g., payment processors, scheduling software)
• As required by law or to protect our legal rights
• If our business is merged or acquired, in which case customer information may be transferred as part of the transaction
• We will not transfer your personal information to external organizations for their own marketing or commercial purposes without your explicit consent
  

5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. These include encryption, secure servers, and restricted access to sensitive data. However, no method of transmission over the internet is 100% secure.
6. Your Rights and Choices
You have the right to:

• Access and correct your personal information
• Withdraw consent for marketing communications
• Request deletion of your data (subject to legal and contractual obligations)
  To exercise these rights, contact us using the details below.
• You can opt out of receiving SMS messages by replying 'STOP' to any message you receive from us or by contacting us directly at [email protected] or 905-431-1912

7. Cookies and Website Tracking
Our website may use cookies and analytics tools to improve functionality and user experience. You can adjust your browser settings to decline cookies, but some features may not work properly.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Curt Brown Electric Inc.
111 Palace Street
Whitby, ON
L1N 5E9
905-431-1912
​[email protected]

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.

This Privacy Policy complies with Ontario and Canadian privacy laws. If you need further customization, let me know!